Frequently Asked Questions (FAQs)


How does the odour control work?            

Our exhaust fans ensure there’s a negative air pressure inside the box, meaning there’s no air escaping anywhere except from the exhausts, these are coupled with filters with a max scrubbing capacity well above the fans max air flow, leaving only clean air outside.

How much energy does it consume?

We make an effort to choose the most efficient light kits we can find, and this will vary from box to box. The Wi-Fi kit from Super Green Labs has a max power draw of just above 100watts, while the lights we choose from Invisible Sun, the ISH 100, ISH150 and the ISH265, have a max draw of, respectively, 90watts, 150watts and 260watts. Do take in consideration however that these are the maximum draw values, and most of the time you will be using these systems dimmed down.

How long does it take for delivery?

As some of our components are shipped from overseas, and we need to purchase parts for each order, it generally takes us 2 weeks for any build after payment is processed, which usually takes 3 days. Delivery depends on location, but to most of the UK it takes 1-3 days for a total of 3 weeks

How many plants can I fit in my growbox?

This is a question we’re asked a lot and struggle to answer. Because it depends on an enormous number of factors. The specific phenotype of the plant you choose, what kind of plant training/pruning used, etc. So let’s, for a second, consider tomato plants. In the same area of our Moxy Mid, which is 56cm by 51cm, you can easily fit 4 pots with a capacity of 5L each and have 4 plants, but you could also fill it with 1L pots towards a different growing system with different plants. This is why we use a standard pot measurement for a 5L fabric pot. We understand that different growers will grow in a whole range of different mediums. Can I use my own light kit?

Can I have the growbox in my own room?

In short, yes, but do consider temperatures and humidities. Often our sleeping rooms are warmer than the rest of the house and the air more humid, however it shouldn’t put you off gardening - monitor these carefully and make adjustments where necessary.

How do warranties work?

Our growboxes have two different warranties. One for the cabinet and another for the lighting gear. The cabinet warranty covers the lining and door structure, the fans and their mounts, and the provided power supply where applicable. The lighting gear is covered by the manufacturers warranty, currently either from Invisible Sun or from Super Green Lane

Product Specific Questions

Do you sell outside the UK?

As much as we would like to be able to ship outside the UK, the restrictions of Brexit have meant that it is considerably more costly to ship overseas, but we will consider any interest and check for shipping costs for you, just send us your address and we’ll check with the courier companies we work with.

What’s the temperature difference between my home and the inside of the box?

We usually say that, as a norm, you can consider a rise of around 5 degrees centigrade at most, when all lights are maxed. So if your home is on average 20 Celsius, you can consider it likely the box will sit above it at 23-25.

Will you help me with growing advice?

Although we’re all experienced growers we can’t ensure that our expertise covers your plant’s individual needs and therefore won’t be able to offer growing advice. We’re confident though

Are there hydroponic systems I can use with the growbox?

At the moment the vast majority of hydroponic systems are too bulky to fit small cabinet units, however for the Moxy Mid and Max there are a few solutions available, however space consuming, we’d advise to have a look at the AutoPot systems and the basic DWC bubbler kits.

Will it damage the box if I have a water spill inside?

We line all edges of our boxes with waterproof silicone, this serves as a structural reinforcement, but it also serves to protect the cabinet’s wood from any water damage from minor spills.

Will you modify a cabinet I already have into a growbox?

We will absolutely look into it! Depending on sizes and the cabinets structure, we’ll study the possibility of adapting our systems to it. Not all cabinets can be Moxy Growboxes though